Frequently Asked Questions

Can I join a waiting list if the restaurant is fully booked?

Yes, we maintain an on-site waiting list during service and allocate tables to walk-in guests as soon as they become available.

Are dogs allowed at Kaori?

Yes, we try to seat guests with dogs on the terrace so they are more comfortable, subject to availability.
Pending confirmation by the restaurant.

Do I need to make a reservation to dine at Kaori?

To secure your table, we recommend booking in advance, particularly for dinner and at weekends. If you arrive without a reservation, we will do our best to accommodate you subject to availability.

What is the cancellation or reservation amendment policy?

For group bookings and special events, we may require card details to secure your reservation. No payment will be taken at the time of booking.
If you do not attend your reservation, or cancel with less than 6 hours’ notice, we may charge a cancellation fee if we are unable to refill the seats.
The cancellation fee is €20 per person for daytime reservations and €30 per person for night-time reservations.

What happens if I arrive late for my reservation?

We kindly ask that you arrive on time. Due to high demand, we can only hold your table for 15 minutes before releasing it if we have not heard from you.

Can I request a specific table or indicate a seating preference?

The restaurant enjoys beautiful garden views, although it does not have sea views. We will take your preferences into account when you make your reservation, but specific tables cannot be guaranteed.

Where is Kaori located and how can I get there?

Kaori is located inside Hotel Fariones 5*, at Calle Roque del Este, 1, Puerto del Carmen, Lanzarote, Canary Islands.

What happens to my reservation if the weather is bad?

In the event of adverse weather, we prioritise relocating guests to the covered indoor dining area.

What type of cuisine does Kaori offer?

Kaori offers Asian cuisine with a strong Japanese foundation, combining tradition and innovation. Under the gastronomic direction of Víctor Planas, technique, product and balance are at the heart of a contemporary cuisine influenced by different Asian traditions.

What are Kaori’s signature dishes?

The menu includes nigiri, sashimi, uramaki, gyozas and robata dishes, as well as premium ingredients such as Japanese A5 Wagyu. Some of Kaori’s highlighted dishes include smoked toro nigiri, red prawn nigiri, sea bass ceviche-style nigiri and Akami Kha Kai.

Can I view the full menu before visiting the restaurant?

Yes, the updated menu and current suggestions are available on our website.

Does the menu change throughout the year?

Yes. Kaori develops new proposals throughout the year. In summer, for example, we introduce specific menus with new dishes and flavours while maintaining the restaurant’s Asian identity and Japanese foundation.

Can I visit just for a drink or an aperitif before dinner?

Yes, you can visit Kaori without a dinner reservation just for a drink. The restaurant has a dedicated area for this.

Do you offer wine pairing options?

We do not offer a fixed-price pairing menu, but our front-of-house team will be happy to advise you personally on the best options from our cellar to accompany each dish.

What type of drinks and wine list do you offer?

Kaori offers a carefully selected drinks list designed to complement the cuisine, with a particular focus on Japanese sake, alongside Canarian and international wines. The cellar has been developed under the vision of Rodrigo González.

Do you offer takeaway or collection?

We do not offer a regular takeaway or collection service, as our dining experience is designed to be enjoyed freshly prepared in the restaurant.

What do you offer for birthdays or anniversaries?

We love being part of your celebrations. We can arrange a special detail or a candle with dessert if you let us know when making your reservation.

Does Kaori host private events or group dinners?

Yes, we can accommodate groups and private events. Please contact our team directly to enquire about set menus and availability. For group bookings and special events, we may require card details to secure your reservation. No payment will be taken at the time of booking.

Do you offer vegetarian and vegan options?

Yes, we offer vegetarian options and dishes that can be adapted for vegan diets. These can be checked on our website or directly at the restaurant.

Do you offer gluten-free dishes suitable for coeliacs?

Yes, we offer gluten-free options and menu adaptations, following the appropriate kitchen protocols.

When should I inform you about allergies or food intolerances?

We recommend informing us of any allergies or food intolerances when making your reservation so that our team is aware in advance.

Is the restaurant accessible for guests with reduced mobility?

Yes, Kaori is accessible for guests with reduced mobility.

What is the dress code at Kaori?

The dress code at Kaori is smart casual. Swimwear, shirtless attire and beach flip-flops are not permitted

Is Kaori suitable for children?

Evening dining is reserved for guests aged 10 and over.

How long does the dining experience usually last?

The dining experience usually lasts between one and a half and two hours.

Is Kaori suitable for a romantic or special dinner?

Yes. Its location within Hotel Fariones 5*, together with its elegant, contemporary atmosphere and carefully considered gastronomic proposal, makes Kaori an attractive choice for a romantic or special dinner.

What is the average price per person at Kaori?

The average spend at Kaori is between €60 and €80 per person. During the 2026 summer campaign, menus have also been available from €40 per person.

Is there a minimum spend or deposit required to make a reservation?

No, there is no minimum spend or deposit required to make a reservation.

What payment methods do you accept?

We accept cash, Visa, Mastercard and American Express credit and debit cards, as well as mobile payments.

Is service included in the bill?

Yes, service is included in the bill and all dishes include IGIC. Gratuities are not mandatory and are entirely at the guest’s discretion.

Do you use local Canarian produce in your cuisine?

Kaori combines high-quality ingredients from Japan, such as Japanese A5 Wagyu, with carefully selected produce to create a contemporary Asian cuisine from Lanzarote

What are Kaori’s opening days and hours?

Kaori is open every day for dinners from 18:00 to 22:00.

Can I visit Kaori if I am not staying at Hotel Fariones?

Yes. Kaori is open to both Hotel Fariones guests and external visitors.

Who is the chef at Kaori?

Kaori’s kitchen is led by chef Manuel Muñoz under the gastronomic direction of Víctor Planas.

What inspired the menu at Kaori?

The menu at Kaori is inspired by Japanese cuisine and broader Asian influences, bringing together tradition and a contemporary approach. Under the gastronomic direction of Víctor Planas, the menu is built around technique, balance and carefully selected ingredients, combining Japanese products with selected produce from Lanzarote and the Canary Islands.

Are there special menus for Christmas, New Year’s Eve or other celebrations?

Yes. Every year, we create special menus for Christmas and New Year’s Eve, designed especially for these festive occasions.

Does the restaurant offer live music or entertainment?

No, Kaori does not currently offer live music or entertainment.

Do you offer chef’s tables, wine dinners or other exclusive experiences?

No, we do not currently offer chef’s tables, wine dinners or other exclusive experiences

Where can I enjoy dinner with sunset views?

Kaori has a terrace where you can enjoy dinner with views of the sunset.